Tenant Management Services (TMS)

Manage electricity billing services, smart metering and compliance assurance for tenants

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Manage electricity billing services, smart metering and compliance assurance for tenants

Tenant billing services for Landlords and owners’ corporations can be a great revenue stream if set up and managed correctly. However, keeping up with the constantly changing regulations as well as managing tenants can be time-consuming and costly.

Efficient and consolidated tenant management platform and services not only ensures you can focus better on other core job functions but can also reduce building management fees.

Service(s) available include(s)

Billing Services

To manage the billing and tenant records Eutility has built a custom online database and billing platform, SmartInvoicing

Access to the SmartInvoicing billing portal to enable management of tenancy details, viewing of bills and tenants’ account summaries
Provide quality data checks including:
a. Data gaps
b. Anomalous usage
c. In period settlements
Convert tenant meter data into monthly billing
Create electricity invoices
Prepare and email electricity invoices directly to individual tenants
Provided monthly reconciliation reports
Provide support to enable Client/ Landlords to answer tenants’ billing enquires
Review of invoice templates against exempt seller requirements

Smart Metering

Eutility work with accredited meter providers for supply and installation of tenant sub-meters

Reading of data from existing compatible meters
Replacement of non-compatible meters
Installation of compliant Smart meters
Data collations and provisioning

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Procurement and Management

Analysis

We uncover credits on 45% of tier one carrier invoices. In many cases retrospectively!

To assist you in managing your Tenant Management Services, you will have access to our SmartInvoicing™ portal. SmartInvoicing™ allows you to:

Assist

Hierarchical multi-user access and cost-centre allocation

Allocate your cost centres and locations within a three-tier login zone

Manage

Online storage of documents, invoices, contracts and reports

Access all your documents, including invoices, contracts, reports and analysis

Manage

You never waste your time negotiating with service providers

Eutility does more than empower businesses with control of utility costs and usage

Manage

Ability to export all of billing data for all of your sites

Export a flat file that consists of all your billing data for all of your sites

Manage

Review consumption, key statistics, CO2 and expenditure

An easy to comprehend chart shows all your invoices and key statistics by month

Manage

Improve your energy efficiency by benchmarking your sites

Benchmarking enables you to identify poor performance, guiding measurable improvements to efficiency

Manage

Validation of contract compliance, invoices and network tariff

Eutility does more than empower businesses with control of utility costs and usage

Manage

Alerts of unusual activity and resolve billing and contractual issues

Our Help Desk is alerted to unusual activity to be resolved and your Account Manager will be alerted to any billing and contractual issues that need resolving.

Manage

30 Minute delivery of State-by-State spot market pricing

This allows a graphical representation of all electricity spot pricing since 1999